Have Questions?

Can't find all of the information you need? Check out our frequently asked questions and answer section below.  If you still need assistance, call our office with your questions.

 

 

FREQUENTLY ASKED QUESTIONS

 

What documents do I need to travel?

U.S. citizens traveling on cruises that begin and end in the same U.S. port must show proof of citizenship (such as an original or certified copy of a birth certificate) and a government-issued photo ID (such as a driver's license). Effective June 1, 2009, U.S. citizens traveling on cruises that begin and end in different U.S. ports, or begin or end in a foreign port, must have a passport or other recognized document.

 

U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens must present a valid passport. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable. CLICK HERE to review full details of Carnival's travel documentation requirements. To get a passport, visit your local post office or library for an application. To verify this information, please visit the US Department of State website.

 

Do I need to register a cruise account?

Yes, all passengers need to register a cruise account. We need full legal names, dates of birth, citizenship as well as addresses, email, phone number and emergency contact for all passengers. Only one guest needs to make the booking. When booking you must put in the first name, last name and email of your traveling partners in order for them to be placed in your reservation. Register your account today.

 

What is included in the price?

- Accommodations onboard the Carnival Fascination (4-nights)

- weezer Concerts – including a special private Island Beach Concert

- A festival at sea with many more bands TBA

- New Ports for 2014 Freeport & Nassau Bahamas

- Private Island Beach party and Concert in Nassau

- Q&A with weezer

- Interactive weezer Game Show

- Photo session for all guests with weezer

- All Meals, Coffee, Tea, Iced Tea & Juices

- 24-Hour Complimentary Room Service & Pizzeria

- Full Use of Ship Facilities: Two Pools, Whirlpools, Fitness Center, Casino, Library,

  Duty-Free Shopping & All Carnival Events

- One-Hour Open bar Cocktail party

- And much more...

 

What is not included in the price?

Airfare or Ground Transportation to Jacksonville, Florida. Transfers from the Airport to the Cruise Ship. Personal expenses such as photos, souvenirs. Sodas, bottled water or alcoholic beverages (except at our on board cocktail party.)

 

$299 will be added to the cabin price to cover Taxes, Government Fees, Prepaid Gratuities and booking charges.

 

How can I get to the ship (transportation)?

The ship leaves from the port of Jacksonville. You can get to Jacksonville by plane, car, or bus. The Port of Jacksonville is approximately 15 minutes from the Jacksonville airport. A taxi or shuttle bus can be taken from the airport to the cruise port. For more information on Transportation click here

 

Do children get a discount/Age Requirements?

No. Children pay the same price regardless to age. Anyone under 8 months is not recommended for travel. Guests are required to be 21 years old (on embarkation day)

to travel. Guests under the age of 21 must be accompanied in the same stateroom by

a parent or guardian 25 or older. The exceptions Carnival will make to this policy are: Married minor couple - The booking must be documented that the couple is married.

The couple must have proof of marriage at embarkation or they will be denied boarding without the benefit of a refund.